Emergency responses must be submitted by phone. If this is a life threatening situation, please call 911, otherwise, please call 661-868-1006 to make a referral. If you are reporting abuse in a licensed facility, you must call 661-323-7884 to make a referral to the Long Term Care (LTC) Ombudsman's Office. Please do not submit a referral here if the abuse happened in a licensed facility and is under the jurisdiction of the LTC Ombudsman's Office.